Privacy Policy

This Privacy Policy explains how JumyDate (a Judemy product operated by Judemy Ltd) collects, uses, stores, and shares information when you use the mobile app and related services at https://jumy.judemy.com/date. Related documents: Terms of Service, Child Safety Standards, and Contact.

1) Who we are

JumyDate is a dating and connection app from Judemy. It helps adults discover nearby people, like and match, chat, call, post status updates, and (when available) join communities, events, hangouts, and places.

2) Age restriction

• You must be 18 or older to register, set up a profile, or use JumyDate.
• During profile setup we ask you to confirm that you are 18 or older. A false confirmation is a violation of our Terms.
• We may use optional face verification and other safety checks, and may refuse, suspend, or delete accounts that appear to belong to minors.
• JumyDate is not directed to children. Do not upload photos or content that include people under 18. Child-safety reports, CSAM handling, and our designated contact are in the Child Safety Standards.

3) Information we collect

• Account: username, email address, password (stored as a secure hash, never as plain text), session tokens, and email-verification status.
• Profile: age, gender, who you are interested in, country, city, photos, bio, work, education, hobbies, and relationship intent (for example friendship, short-term, long-term, marriage, or casual).
• Location: approximate device location (coordinates and derived city/country) used to suggest nearby people. Exact coordinates are not shown on your public profile.
• Identity verification: if you complete face verification we store one private face snapshot, a compact liveness record, your IP address, and a device label. We do not collect government ID documents. These files are not published on your profile.
• Social activity: likes, Super Likes, matches, message requests, blocks, and reports.
• Communications: chat messages and media you send, voice or video call events, and call history (answered or missed, with timestamps).
• Presence: last-active / last-seen time and online status, used to show “online” or last seen to other users unless you hide it.
• Status updates: photos or videos, captions, and the audience you choose (for example matched users).
• Coins: welcome balance, spend history (message requests, Super Likes, rewind), and purchase records when buying coins is enabled.
• AI assistance: text or images you choose to send to JudeMind features (bio help, photo-quality hints, match reasons, message drafts).
• Device and security: IP address, user agent, app version, and similar technical logs used for sessions, abuse prevention, and reliability.
• On-device data: chat lock PIN (stored on your device), archived or hidden conversations, and local call-history copies.
• Support: emails and details you send to us, including screenshots you attach.

4) Location

JumyDate asks for location permission so we can show nearby people on Discover and Encounters. We store approximate coordinates with your profile for matching. We do not display your exact map pin to other users. You can deny location permission, but nearby matching will not work correctly until location is available. Turning location off in system settings stops new location updates.

5) Identity verification

Optional face verification helps other users know a profile is more likely to be a real person. The front camera asks you to fit your face in a circle, turn your head left and right, and blink. We store one private face snapshot, a short liveness record, your IP address, and a device label. We do not collect government ID documents. Passing this check can show a verified badge. It is not a government identity check. The snapshot is stored privately (not on the public photo CDN) and is not shown as a profile photo. We may retain verification records as needed for safety, fraud prevention, and legal obligations.

6) Profiles, likes, and matching

Other adults on JumyDate may see your public profile (photos, age, bio, interests, city/country, and verification badge if you have one) in Discover, Encounters, likes, and matches. When you like someone, they may see that you liked them (received likes can appear blurred until they interact). Mutual likes create a match so you can chat. You can unlike a sent like. Blocking hides you from that person. Reports are reviewed by our team.

7) Messages, calls, and presence

• Incoming message requests and matched chats are stored so both people can continue the conversation.
• You can archive, lock (with a device PIN), or delete a conversation from your inbox. Deleting from your inbox hides it for you; the other person may still have their copy until they delete it.
• Voice and video calls use our chat service. We keep call metadata (who, when, answered or missed, audio or video) to show your Calls tab.
• Last seen and a short online grace period help others know if you were recently active. You can hide online status in settings when that control is available.

8) Status updates

Status photos, videos, and captions are stored so people in the audience you choose can view them for a limited time. Likes on status and the privacy setting you pick are stored with the status.

9) Coins and purchases

JumyDate uses Jumy Coins for extras such as additional message requests, Super Likes, and rewind. We record your balance and those uses. If you buy coins through an app store, the store processes the payment. We receive confirmation of the purchase, not your full card number.

10) JudeMind AI features

Optional JudeMind tools can help rewrite a bio, review photo quality, explain a match, or draft a message. The text or image you send for that action is processed on our servers to produce a suggestion. AI output can be wrong. Do not send government ID numbers, passwords, or other people’s private data into AI tools.

11) How we use information

• Create and secure your account, verify your email, and reset passwords
• Show your profile to other adults and operate Discover, Encounters, likes, and matches
• Suggest nearby people using approximate location
• Deliver chat, message requests, calls, and status updates
• Run optional face verification and keep the service 18+ and safer
• Run coin balances and paid extras
• Provide optional JudeMind assistance
• Moderate abuse, spam, scams, and illegal or underage content
• Send service emails (verification, password reset, important account notices)
• Improve reliability and understand feature usage in aggregate

12) Sharing

We do not sell your personal data. We share information only as needed to run JumyDate:

• Other users: the public parts of your profile, likes you send, messages and calls you choose to start, and status you post.
• Service providers: hosting, databases, media storage (including Cloudflare R2 for photos/videos), email delivery, and our chat/call infrastructure.
• App stores and payment processors: if you buy coins.
• Legal and safety: when required by law, to protect users, or to investigate serious harm, fraud, or child-safety reports.

13) Storage and processors

Account and profile data live on JumyDate servers. Public profile and status media may be stored on Cloudflare R2 and served from a media host (for example media.jumy.judemy.com). Face-verification snapshots stay private. Chat and call features use our JumyChat service. Some preferences and inbox controls stay on your device.

14) Retention

We keep account and profile data while your account is active. Messages, likes, matches, call metadata, coin history, and status media are kept as needed to operate those features. After you delete your account, we remove or anonymize personal data except where we must keep a limited record (for example to complete a safety investigation, prevent repeat abuse, or meet a legal duty). Backups may take a short additional period to expire.

15) Security

We use password hashing, session tokens, access controls, private face-verification storage, and rate limits. No system is perfectly secure. Protect your password and any chat PIN. Contact us if you think your account was accessed without permission.

16) Your choices and rights

• Edit your profile, photos, bio, and preferences in the app
• Unlike, block, report, archive, lock, or delete conversations
• Change status privacy or hide online status when those controls are available
• Turn off location in system settings
• Ask us to access, correct, or delete your personal data

Email [email protected] from the address on your account. We may need to verify that the request comes from you.

17) Account deletion

You can request deletion in the app when that control is enabled, or on the web at https://jumy.judemy.com/date/delete-account.php. Deletion removes your profile from Discover and Encounters. Copies of messages you sent may remain in another user’s inbox until they delete them. We may retain limited records as described under Retention.

18) Children

JumyDate is strictly 18+. We do not knowingly collect data from children or anyone under 18. If you are a parent or guardian and believe a minor created an account, email [email protected] and we will delete it. Sexual, exploitative, or romantic content involving minors is forbidden and will be removed and may be reported to authorities.

19) Safety and law enforcement

We may review reports, KYC, messages, or account signals when we have a good-faith reason to believe someone is in danger, is underage, is scamming others, or is breaking the law. We may share limited information with law enforcement or child-protection organizations when required or when we believe it is necessary to prevent serious harm.

20) International transfers

JumyDate is used in more than one country. Your information may be processed in countries where Judemy or our providers operate, including cloud regions used for hosting and media. We take steps appropriate to the service to protect that information.

21) Advertising

The app may include promotional or advertising content. A “remove ads” control may be offered. If we show third-party ads, those partners may use advertising identifiers, approximate device information, and ad interaction data as described in their own policies. We will update this section if a specific ad network is enabled.

22) Changes

We may update this Privacy Policy. The “Last updated” date at the top will change. Continued use after an update means you accept the revised policy. Material changes may also be announced in the app or by email.

23) Contact

Privacy questions, data requests, or underage reports: [email protected].

Last updated: 4 September 2026